Neurodivergent led - Neuro affirming space – Neuro affirming practice

hey!dhd: living and learning with neurodiversity
hey!dhd: living and learning with neurodiversity
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  • Services
  • About Us
  • What we're up to
  • Contact Us

Terms and Conditions

Introduction

 Welcome to hey!dhd. By engaging our neurodivergent-led and neuro-affirming consulting and education services, you agree to abide by these terms and conditions. 

Services

hey!dhd provides a range of neuro-affirming services:


Educational Support

Tailored neuro-affirming education support for secondary and post-secondary students.


Mentoring

Neurodivergent-led mentoring designed to support individuals in various stages of their personal and professional lives.


Workplace Training & Consulting

Specialized training and consulting services aimed at creating inclusive and supportive work environments for neurodivergent individuals.

Payment Terms

Payments can be made via payment link or direct debit. Invoices are due within 7 days of receipt. Late payments may incur additional charges.

Refund Policy

Eligibility

To be eligible for a refund, printed products must be returned within 7 days of purchase, unused, and in the original condition. Live online training programs must be canceled within 48 hours of the booked date to qualify for a refund.


Non-returnable Items

Downloaded or accessed digital content that has been viewed or used is non-returnable and non-refundable.


Proof of Purchase

A receipt or proof of purchase is required to process any refunds or exchanges.


Refund Process

Once your return is received and inspected, you will be notified of the approval or rejection of your refund. Approved refunds will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days.


Shipping Costs

Return shipping costs for physical items, such as workbooks, may be deducted from your refund unless the return is due to our error (wrong or defective item).

Privacy Policy

hey!dhd is committed to protecting your privacy. We collect and use personal information in accordance with applicable laws.

Liability Limitation

We are not liable for any damages arising from the use of our services except where required by law. Our liability is limited to the extent permitted by the Australian Consumer Law (ACL) and the NSW Fair Trading Act 1987.

Governing Laws

These terms are governed by the laws of New South Wales, Australia. Any disputes arising from these terms will be subject to the jurisdiction of the courts in NSW.

Copyright © 2025 hey!dhd - All Rights Reserved.

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